I'll definitely recommend your store to my Koi friends.
I ordered the Proform c from you and it worked! You're a life saver! I followed your instructions and so far , it's working. Today the water appears cloudy and I think the ammonia level might be high. I also started the medicated food you recommended today.
Thanks again for all of your help. I wish I had found you in the beginning.
Cathy and Steve are the most passionate Koi People I have ever had the pleasure of working with.
They have a sincere desire to be the best Koi Pond Product providers in the great north east.
Steve, Thank you for helping us set-up the new filter system for the Botanical Gardens koi pond at Smith College. The GC Tek Bio filter, Performance Pro pump and Zapp UZ have made a huge difference.
Thanks again, Rob.
Hi Steve, Thank you for sending me a replacement deicer, Yes, that will help me out a great deal, And I'm sure my koi-cicles appreciate it !:)
On a side note, I'm very happy I've found you. My wife and I just bought a new home this past February. We had no idea until the snow melted in the spring that there was a koi pond on our property. Luckily 2 koi survived the winter. They did their best to re-stock the pond and I have about a dozen little offspring now. I'll be looking to get the waterfall and waterway recirculating this spring and I'll be looking to come back to New England Koi for my needs.